Cyber Security Advisor at FactSet Research Systems

Department Name : Security

Job Location : Hyderabad
Shift Timings : Rotational Shifts
  • First Shift [6:30 AM – 3:30 PM] or
  • General Shift [9:30 AM – 6:30 PM] or
  • Afternoon Shift [1.00 PM – 10:00 PM] or
  • Evening Shift [4:00 PM – 1:00 AM]


We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe.
Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

Role/Department Description:

FactSet is currently seeking a Cyber Security Advisor with a focus on Network Security to join the growing global Security team. We are looking for an experienced Network Security Engineer to join our Security Administration team to provide support as it relates to design & implement solutions for network operations, network convergence through acquisitions, and network security. You will work with engineering teams on cross-functional projects throughout the organization. This role requires enthusiasm, curiosity, and a thirst for security knowledge.
This position will report directly to the Security Administration Manager

Key Responsibilities:

  • Act as a subject matter expert on security technologies, such as next generation firewalls, VPN, anti-denial of service technologies, IDS/IPS, ACS/ISE, MFA, WAF, End Point Security, Cloud Security (AWS/Azure) & Network controls.
  • Contribute to the security technology designs and completely owning their deployments, upgrades/refresh at global scale.
  • Set security standards and implement best practices for on-premise and cloud based strategies.
  • Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements
  • Identifies opportunities for process and procedure enhancements to drive operational efficiency and customer service levels
  • Review, approval and authorization of Security Team’s change controls to include and understand the impact of the change to minimize security exposure (i.e. risk assessment on change requests) following strict change management process.
  • Operationalize new Technologies into the Administration Team through Extensive documentation.
  • Mentor & coach junior engineers to develop skillsets both technical & soft skills.
  • Own & manage the operational queues/load, Request prioritization, Handovers, SLA Adherence to achieve customer satisfaction.
  • Escalation management & contribution to Incident management.
  • Documentation of the Process/Procedures/Technology & contributing to the drafts/reviews of SOP’s.
  • Develop executive metrics/dashboards for better queue visibility & flow of work.
  • Collaborates with Departmental leadership in order to align with established Departmental/Organizational roadmaps.
  • Fosters and cultivates vendor relationships and grasps vendor roadmaps and release schedules.
  • Provides innovative solutions to continue the enhancement and proficiency of our security solutions.
  • Participates in an on-call rotation for any escalations outside business hours, and support for Operations based teams
  • Capacity Management & Life Cycle management.

Required Skills:

  • 4-6 years relevant experience
  • Expert knowledge of network protocols and related technologies.
  • Experience using, installing and configuring Cisco and Palo Alto security products
  • Experience Network planning and implementation in large and medium data center environments
  • Must have an expert understanding of networking concepts and security associated with them, LAN/WAN/MPLS/Internet and associated technologies such as Firewalls & Load Balancers.
  • Having Certifications: CCNP Security, Palo Alto, AWS Solutions Architect Associate would be an added advantage.
  • Strong technical background in Proxy, CASB, and other Internet protection suites
  • Extensive experience with routing protocols and routing concepts
  • Strong Troubleshooting skills
  • Good understanding of OS & Virtualization concepts.
  • Solid understanding of OSI layers & grasp of the commonly used L7 protocols.
  • Solid understanding of the Application Tiers & related technology stacks (App Tier, DB Tier)
  • Experience on Orchestration/automation solutions would be helpful.

Other Relevant Skills:

  • Written and oral communication & ability to engage partner teams in driving conversations.
  • Ability to thrive on high ops tempo, high-stress environments
  • Strong team player
  • Ability to provide on-the-job training and knowledge sharing to other engineers.
  • Self-initiative with strong time management
  • Solid sense of integrity and identification with the mission

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