Systems Engineer: Usability and Workflow hos Philips


Job Title

Systems Engineer: Usability and Workflow

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for

    • Plan and organize user studies in co-operation with stakeholders such as product managers, project managers and end-users.
    • Set measurable usability goals and specifications to evaluate mock-ups, interaction designs and products with end-users (e.g. transcribing evaluation results, interpretation of test results and documentation of the test results).
    • Create, manage, execute usability evaluation plans to be performed across design and development of our products. Such activities are defined in cooperation with stakeholders in the BUs and executed according to current standards on usability engineering to ensure compliance with European and American regulation (i.e. FDA).
    • Conduct expert reviews, heuristics evaluations using established usability practices and methods. Report results, draw conclusions and make recommendations for re-design and usability requirements.
    • Conduct usability requirements analysis, domain/task analyses to elicit user needs.
    • Provide consultancy on human factors and provide consultancy on standards on usability as required by medical device regulations legislated by applicable governing bodies, such as US FDA, EU MDR, Health Canada, Australia TGA.
    • Lead design and development teams in applying user centered design and in properly addressing Human Factors.
    • Apply and define interface and interaction principles in conjunction with guidance from existing design language documentation.
    • Define and apply usability principles specific to the contexts of use.
    • You help create design standards and requirements for the on screen and hardware user interfaces of Philips Healthcare products.
    • Collaborate in modeling the user experience, especially applying human factors to the design solutions.
    • Participate in design reviews.
    • Iteratively evaluate design solutions.
    • Create information architectures and workflows.
    • Create functional designs for application screens (wireframes and prototypes).
    • Craft experiences, prototypes and demos that together create a definitive experience that is in alignment with the Philips brand and design language.
    • Use applicable skills (sketching, prototyping and specification) to define and communicate interaction concepts to marketing, engineering, and customers.
    • Create excellent UI standards based on the analysis of user needs and requirements and on your knowledge of human factors principles. The standards are created in collaboration with other design and businesses stakeholders.
    • Create mock-ups and interactive prototypes to evaluate the standards.
    • Identify opportunities and constraints inherent in technology and platform decisions and illuminate the impact of technology choices on user experience and product quality, including usability impacts.

    You are a part of
    Describe in two to three lines the place of the role in the organization and the team culture.
    To succeed in this role, you’ll need a customer-first attitude and the following
    • Bachelors or master’s degree in an engineering discipline.

    Academic background in interaction design, product design or cognitive science with focus on Human-Computer Interaction and Usability
    At least 3 years progressive experience as a usability engineer
    Proven knowledge of Human factors and interaction design principles
    Experience with usability methodologies, processes and standards, prototyping tools for creating mock-ups
    Knowledge and experience in applying user centered design and usability engineering, preferably to medical devices according to FDA regulation and standards (like IEC 62366-1):
    Experience in conducting heuristic evaluations and usability evaluations, preferably of medical devices.
    Understanding design of experiments, statistical analysis
    Experience in the creation of products from requirements analysis and specifications to validation
    Excellent analytical skills and ability of consulting and communicating results to design and development teams
    Excellent communication and collaboration skills to perform with multidisciplinary teams
    Leadership skills
    Understanding of Quality System Regulations (QSR).
    Understanding of Risk Management process
    Understanding of Agile product development
    Experience in the Healthcare space
    Knowledge of both physical and cognitive ergonomics
    A getting-things-done mentality
    In return, we offer you
    Describe in two to three lines what tangible and intangible benefits the incumbent will gain in this role. Use our Employer Value Proposition (EVP) themes and information gathered in the RSM as input sources.
    How we work at Philips
    Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
    Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.
    Our hybrid working model is defined in 3 ways:
    We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
    We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
    We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.
    Why should you join Philips?
    Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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